How I run Ideation workshop to hear “the voice” of the team.

I missed a step in my previous article on purpose. I was planning to write a separate article about that and here it is. When I was completing my UX training by Chris Nodder I liked a technique called “Ideation” and I have decided to hack it and to use it for my own purposes … Read more

Solving customer pain point through simple prototyping and using my 20/10 rule

Another view of the JS prototype

Prototyping is part of my work. I don’t trust product owners or analysts that do not prototype ideas and share them with the customer or another stakeholder. I will tell you more now about my strategy and I hope it can be useful for you. I have grown the ability to listen, remember and prototype … Read more

How to engage us, developers to use your API.

There are tens of thousands of API’s available. More to come. Most of the companies though, have troubles engaging developers to use them. So I have decided to share a few thoughts and ideas on how you can do that, based on my experience. Design your API well Nobody likes powerful, but not developer-friendly APIs. … Read more

How to measure customers’ satisfaction without asking them those boring questions

Let’s imagine you want to understand how happy your customers are with your product. According to the marketers there are several methods to do that, like NPS or Temper, but all of them require interaction with the customer. Let’s be honest, most of the time people don’t want to answer stupid questions like “How do … Read more

Voice navigation – bringing your app to the next level?

This morning I was surprised by Google Drive. They offered me to use voice for some basic commands, instead of selecting them or using a shortcut (in my case). A few months ago I created an experiment by combining the shiny SoHo Interface with a few good working opensource javascript implementations for voice and gesture … Read more