Category Archives: Better UX
Storytelling in SAFe
Let me start with a bit of theory: There is an Agile framework called SAFe ® that allows enterprises to scale and deliver value faster by optimizing how it flows through different systems and sub-systems, using the principles of Lean-Agile. One of the primary artifacts of that framework is something called a Big Room planning…
How I run Ideation workshop to hear “the voice” of the team.
I missed a step in my previous article on purpose. I was planning to write a separate article about that and here it is. When I was completing my UX training by Chris Nodder I liked a technique called “Ideation” and I have decided to hack it and to use it for my own purposes…
How to measure customers’ satisfaction without asking them those boring questions
Let’s imagine you want to understand how happy your customers are with your product. According to the marketers there are several methods to do that, like NPS or Temper, but all of them require interaction with the customer. Let’s be honest, most of the time people don’t want to answer stupid questions like “How do…