Bogomil Shopov

Human. Artist. Hacker. I care about free and open-source software(F/LOSS), cybersecurity, ethical design, privacy, and technology. 20+ experience in technology. 40+ in being human. I encourage people to become better humans with heavy metal and technologies. I also promote technologies to be considerate of humans. Let's see how it goes!

How to measure customers’ satisfaction without asking them those boring questions

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Let’s imagine you want to understand how happy your customers are with your product. According to the marketers there are several methods to do that, like NPS or Temper, but all of them require interaction with the customer. Let’s be honest, most of the time people don’t want to answer stupid questions like “How do … Read more

Voice navigation – bringing your app to the next level?

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This morning I was surprised by Google Drive. They offered me to use voice for some basic commands, instead of selecting them or using a shortcut (in my case). A few months ago I created an experiment by combining the shiny SoHo Interface with a few good working opensource javascript implementations for voice and gesture … Read more