Commercial (and payed) server for Pirate party of Serbia was shut down without any takedown notice. Early in the Saturday mourning of 11th of December the server that hosts the site of Pirate party of Serbia was suspended (along with many other sites). Neither the admin nor the site holders were noticed before outage! People in charge of these sites reacted promptly when noticed their downed sites and formerly fast tech support, was suddenly extremely slow and demanding. They called for more information and details in order to process the support.
situation developing /call for help
Call for support was directed on 11th Dec 2010 02:19 AM by Aleksandar Blagojević asking:
“Why is my account suspended?! I need information asap!”
Then, after this it took 6hrs for support to respond by asking:
“Can you please, describe in more details the problem, which you are experiencing, so that way we can look into this issue right away and provide you with the proper solution.”
To remind once again, dozen sites on the server were down all the time of correspondence! After 12hrs (twelve) hours support “determined” the problem and said:
“Hello. We need to delete all data under ‘wikileaks.piratskapartija.com’ in order to unsuspend your account. Please confirm.”
This is mochahost.com’s support responding to its regular customer, and conditioning him to approve the erasing of data in order to unsuspend the account. We approved that in order to access our data. The support unsuspended the account after more than 30hrs at 12 Dec 2010 03:36PM, so we gained the access to our data.
Immediately after accessing our data on the server we backed up everything and redirected the wikileaks mirror page to our .nl based server at: http://220.127.116.11/.
In addition, we setup these free of charge protest-wikileaks-domains:
Meaning and goals here are plain simple: net neutrality has more power within than any form of censorship and repression combined. Even censorship and repression like these induce the louder freedom of speech.
founder of Pirate party of Serbia
add-on: a screenshot and transcript with live-support chat (today 15th DEC 2010). proving the US repression and censorship:
Jack: Welcome to MochaHost’s Live Help ! How may I help you ?
Aleksandar Blagojevic: recently I had a problem with my host
Aleksandar Blagojevic: it was suspended
Aleksandar Blagojevic: the support ticket number was #ZFN-866611
Aleksandar Blagojevic: it was erasing the wikileaks mirror.
Aleksandar Blagojevic: why I can not host wikileaks mirror?
Jack: Here are the Terms and Conditions of Mochahost
Aleksandar Blagojevic: yes I read the ToS
Aleksandar Blagojevic: so?
Aleksandar Blagojevic: ??
Jack: We have receive complaints for official authorities, your site was in caviar violation of the law
Aleksandar Blagojevic: Caviar violatoin?
Jack: severe violations
Aleksandar Blagojevic: can you elaborate? that is not written in your ToS. so it is the pressure of official authorities then!
Jack: For more information please update your ticket
Aleksandar Blagojevic: ticket support sys doesn’t respond for my questions.
Jack: Just update the ticket, you will receive relevant info, I am not able to provide you such an specific information, just, I am not authorized
Aleksandar Blagojevic: ok. thanx
Aleksandar Blagojevic: bye.
Jack: It was pleasure serving you. Please do not hesitate to contact us if you have any further questions. Have a good day/night !